We're thrilled to announce that MG Motor, one of India's leading EV manufacturers, has launched its AI-powered assistant Avira, leveraging Riafy's cutting-edge generative AI technology.
This innovative service allows MG customers to explore car models, book test drives, manage pre-registrations, locate dealerships, and get answers to queries - all through the convenience of both web and WhatsApp interfaces. Avira showcases the power of AI to transform customer experiences in the automotive industry.
Key features of Avira powered by Riafy's Generative AI platform
- Built on our R10 generative AI platform
- Leverages Google Cloud's Foundational Language Models
- Capable of natural conversations
- Responds to text and voice messages
- Handles a wide range of tasks from car selection to test drive booking
MG Windsor EV: From mysterious silhouette to sleek reality - Avira, MG's AI assistant, guided the customers from buzz to booking India's first intelligent CUV
Avira proved its mettle during the recent launch of MG's Windsor EV. From the moment of announcement, Avira was at the forefront, providing customers with real-time updates and information. It effortlessly handled pre-registrations, allowing eager customers to express their interest promptly. As the launch progressed, Avira seamlessly transitioned to facilitating actual bookings, guiding customers through the process with ease. This end-to-end support showcased Avira's versatility and highlighted its crucial role in enhancing customer experience during high-stakes product launches.
At Riafy, we're committed to developing ethical and accessible AI systems that empower businesses and delight end-users. Avira is a prime example of how our R10 platform enables the rapid development of domain-specific AI assistants without compromising data privacy or performance.
The launch of Avira was celebrated at Google's Delhi office, bringing together key stakeholders from both Google and MG Motor. Huge thanks to Udit Malhotra and Edha Singh at MG Motor for your trust and support. Shoutout to Gouri Khinvasara, Satyendra Khare and Ashish Shah from Google Cloud for your passion and commitment. And a heartfelt thanks to the entire MG team for the incredible collaboration.
The successful deployment of Avira demonstrates how Riafy's responsible AI approach can drive innovation and create value across industries. We look forward to continuing our mission of building transparent, ethical AI solutions that uplift humanity and shape a brighter technological future in the automotive world.
To experience Avira, MG Motor customers can visit the MG Motor India website or initiate a WhatsApp chat.
