We're thrilled to announce that IndiGo, India's leading airline, has launched its AI-powered travel booking assistant 6Eskai on WhatsApp, leveraging Riafy's cutting-edge generative AI technology.
This innovative service allows IndiGo customers to book tickets, check-in, generate boarding passes, check flight status, and get answers to queries - all through the convenience of WhatsApp. Initially available in English, Hindi, and Tamil, 6Eskai showcases the power of AI to transform customer experiences in the aviation industry.
Key features of 6Eskai powered by Riafy's Generative AI platform:
- Built on our R10 generative AI platform
- Leverages Google Cloud's Foundational Language Models
- Capable of natural conversations
- Responds to text and voice messages
- Handles a wide range of tasks from bookings to FAQs
At Riafy, we're committed to developing ethical and accessible AI systems that empower businesses and delight end-users. 6Eskai is a prime example of how our R10 platform enables the rapid development of domain-specific AI assistants without compromising data privacy or performance.
We're honored to partner with Indigo and Google Cloudto bring this groundbreaking service to millions of travelers. As IndiGo's Chief Digital & Information Officer Neetan Chopra noted, this launch underscores their dedication to harnessing cutting-edge technology for superior digital services.
The successful deployment of 6Eskai demonstrates how Riafy's responsible AI approach can drive innovation and create value across industries. We look forward to continuing our mission of building transparent, ethical AI solutions that uplift humanity and shape a brighter technological future.
To experience 6Eskai, IndiGo customers can initiate a WhatsApp chat at +91 7065145858.
