Agentify the Enterprise.
Riafy is the strategic AI partner enterprises use to find where agents create value, put them into production, and prove it. 150+ agents live. 1 trillion+ tokens processed. 125 million people served.
Real Outcomes from Agentifying the Enterprise
See how enterprise leaders put Riafy's agents into production and proved the business impact.
Federal Bank
Response accuracy with 1.4M queries handled annually, 10M+ customers served across India
IndiGo Airlines
Airline services supported, with 3-language support across text and voice, assisting millions of travellers across India.
Banglalink
Auto-resolved by the AI Agent without the need for any escalation to human agents
MG Motor India
availability for handling customer queries, significantly boosting test drive bookings and improving accessibility for buyers.
Riafy
Tokens processed. Supporting 150+ enterprise AI agents across real-world production environments.
Why Enterprise Leaders Choose Riafy
Your Data, Your Terms
Your data stays inside your Google Cloud environment, under your residency terms. Riafy is a Google Cloud Partner of the Year.
Proven ROI
10 - 12% conversion lift & 66% cost reduction.
Near Zero Drift
99.7% adherence to your behaviour spec, continuously evaluated.
Production - Heavy
Handles trillions of tokens with zero downtime across migrations.
The Questions Every Enterprise Asks Before Agentifying
Customer Success Stories
What Our Customers Say
""We are delighted to announce the launch of our AI-powered travel booking assistant, 6Eskai, on WhatsApp. As India's preferred airline, IndiGo is committed to delivering superior digital services by harnessing cutting-edge technology. This new feature underscores our dedication to technological innovation and the enhancement of customer experience."
""Thanks to the Gemini-powered chatbot, as high as 95% of customer-chatbot interactions are resolved without any need for escalation to human agents. This has helped enhance both customer service as well as satisfaction."
""We continue to leverage technology to redefine customer engagement and operational excellence. In collaboration with Google Cloud, the launch of Avira and Vir marks a significant milestone in our journey to enhance consumer experience."
""Our dream was to build a powerful conversational AI platform from scratch with a different dimension than just buying an off-the-shelf solution and fitting applications around it. When Riafy introduced us to Dialogflow, we discovered infinite possibilities to reimagine the customer experience through a truly interactive, auto-learning virtual agent."
Agentifying Enterprise, Function by Function
The Agentification Framework
| Phase | Focus |
|---|---|
| Locate | Share your site, docs and sample chats. We spin up your branded R10-A agent inside this playground in under 24 hours. |
| Specify | Together we define must-pass scenarios, red lines, and evaluation metrics tuned to your industry and risk appetite. |
| Connect & Prove | We connect to your systems (orders, CRM, booking, banking) and route a slice of live traffic with full observability and rollback controls. |
| Sustain | Continuous evaluation against your behaviour spec, drift detection through model migrations, and expansion to the next function. |
A Typical AI Rollout vs. The Agentification Framework
Typical AI Rollout
- Demo works, then stalls in the pilot
- No agreed metric for success
- Ends at launch, no continuous evaluation
The Agentification Framework
- Five gates, each with a named deliverable
- A published metric agreed with you before build
- Sustain gate continues evaluation through model migrations
How We Engage
1. Agentification Review
2. Production Pilot
3. Operate
Latest Stories
The chart says intelligence got cheaper. The invoice disagrees.
The chart averages a Porsche and a scooter!
There are two kinds of AI. One of them is you.
Yann LeCun says today's AI isn't real intelligence. Steve Wozniak told graduates they've already got the real thing. Both are right. That's not a problem. It's an org chart.
Future of Work: Why Dario Amodei Is Wrong About Your Job
A 19th-century coal economist isn't going to save white-collar work. Neither is the bloodbath. The story nobody on stage in Lower Manhattan would tell is the only one that matters.